Policies

Appointments and Cancellations

Appointments are scheduled in advance, at a cadence we agree on, based on your goals, treatment needs, and our mutual availability. Each appointment will be paid using PayPal or a credit card submission.

You may cancel appointments in advance without charge as long as I receive notice far enough in advance. However, you may be charged a fee for appointment no-shows or last-minute cancellations. Please contact me directly for my latest policy on the cancellation cutoff period and fees.
 

Availability and After-Hours Emergencies

Providers check for voicemail messages during regular business hours. Messages left outside of normal hours of operation will be picked up the next business day. If you are experiencing suicidal or homicidal thoughts, are in crisis, or need immediate help, please call 911 or go to the nearest emergency department.
 

Contacting Me

I am often not immediately available by telephone. I do not answer my phone when I am with clients or otherwise unavailable. You may leave a message on my confidential voicemail at these times, and I will return your call once I’ve reviewed your chart. However, it may take a day or two for non-urgent matters. I will make every attempt to inform you in advance of planned absences to re-schedule. If I need to cancel an appointment at the last minute, I will reach out as soon as possible and reschedule or have a staff member connect with you.
 

Discharge Process

There are several reasons why we may eventually end our professional relationship. You may decide you would prefer to work with a different provider. I may conclude that you would be better served working with someone else. Regardless of the case, I will first discuss with you the reasons for discharging, and if you request, provide you with a list of other qualified providers. I will also extend the discharge process length if necessary based on your treatment needs, including continuing to provide emergency support for a limited time period after you have been notified of the end of our treatment relationship.

Please note that ongoing failure to pay for treatment, attend sessions, or communicate with me respectfully and timely can also result in discharge from my practice. In these instances, to ensure you have continued access to care, I will make every reasonable effort to contact you and provide referrals to a new provider before considering our relationship ended.
 

Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You  may review the rest of the Privacy Policies by viewing the following PDF.